At Shutter Huggers, we take pride in our quality and our customer service. Our goal is to make sure that your are completely satisfied with your purchase. If you are not completely satisfied with your purchase, please follow the guidelines below:

  • All merchandise can be returned within 30 days in unused, 100% saleable condition and in the original manufacturer’s packaging.
  • All damaged or defective items can be returned within 30 days of delivery.
  • An authorization number is required on exchanges and returns. To return or exchange your product please contact us at to obtain a return authorization number. Please include your name, address, order number, details as to why you wish to return the product, and if you would like to request an exchange for another product or a refund.
  • Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned item at our warehouse.
  • Original shipping charges cannot be refunded.
  • Custom orders are not returnable.

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